Long-term care with
Stag Assist
Stag Assist & Stag Assist+ Maintenance and Warranty Packages
At Stag Solar, we understand the importance of maintaining your solar system's efficiency and ensuring its longevity. That's why we offer two comprehensive maintenance and warranty packages: Stag Assist and Stag Assist+. These services are designed to give you peace of mind and keep your system running smoothly.
Stag Assist Pricing
For a low monthly fee, Stag Assist offers ongoing technical support and covers any costs associated with the replacement or repair of faulty hardware still under the manufacturer's warranty. This includes all major components below the roof, such as inverters, batteries, cabling, and connections.
Stag Assist+ includes all the benefits of Stag Assist, with additional coverage for hardware installed above the roof and access to out-of-hours emergency support.
Pricing varies by the cost of the original installation. Select your install cost below.
Key features of Stag Assist
Below-the-roof line hardware
All major components below the roof, such as inverters, batteries, cabling, and connections.
Labor and Shipping Costs
Covers all labor and shipping costs associated with the repair or replacement of any product failures within its warranty period.
3-Yearly Check-Up
Includes a comprehensive check-up every 3 years for the electrical elements of the installation, ensuring everything is functioning correctly. This service, normally valued at £195 + VAT, is included free of charge.
Active System Monitoring
Offers weekly remote system checks for any errors or faults. We typically identify issues before you notice them and will contact you to arrange any necessary repairs.
Office Hours Phone & Email Support
Available from 8 AM to 5 PM, Monday to Friday, for any assistance you might need, such as app downloads on new devices, Wi-Fi reconfiguration, or advice on supplier tariffs.
Additional features of Stag Assist+
Above-the-roof line hardware
This gives cover for repair or replacement of hardware above the roof such as panels, optimisers and micro inverters.
Out of Hours Emergency Support
Provides access to our emergency contact number, available after normal office hours. This ensures that you always have support when you need it, without worrying about additional costs.